Terms and Conditions

Last updated: 1 August 2026

Welcome to Mabel Castro Travel™.

These Terms and Conditions govern your use of the mabelcastrotravel.com website, operated by MABEL CASTRO TRAVEL LTD.

By accessing or using this website, you agree to comply with these Terms and Conditions. If you do not agree with them, please do not use the website.

These website Terms and Conditions apply to your use of the website. Where you make a booking or purchase travel services from us, additional booking, payment, cancellation and travel-specific terms may apply and will be provided to you as part of the booking process.

1. About Mabel Castro Travel™

Mabel Castro Travel™ is a trading name of:

MABEL CASTRO TRAVEL LTD
Company number: 11918925
Registered office: 82 Jaguar Lane, Bracknell, England, RG12 9SF
Telephone: +44 20 3538 6191
Email: info@mabelcastrotravel.com

2. Use of Our Website

You may use this website for lawful purposes only.

You agree not to:

Use the website in a way that breaches any applicable law or regulation
Attempt to gain unauthorised access to the website or its systems
Introduce malicious software, viruses or other harmful material
Interfere with the operation or security of the website
Use the website to transmit unlawful, defamatory, threatening, abusive or otherwise inappropriate material
Copy, reproduce or commercially exploit website content without our permission

We reserve the right to restrict or suspend access to the website where we reasonably believe that these Terms and Conditions have been breached.

3. Website Information

We aim to ensure that the information published on our website is accurate and up to date.

However, travel information, availability, prices, destinations, supplier information and other content may change from time to time.

Information on this website is provided for general information purposes and should not be relied upon as a substitute for specific advice relating to an individual booking or travel arrangement.

We reserve the right to update, change or remove website content without prior notice.

4. Travel Services and Bookings

Information displayed on this website may describe travel services, destinations, accommodation, transportation, activities or other travel products.

Availability, prices, terms and conditions may vary depending on the travel supplier and the specific booking.

A website enquiry or request does not necessarily constitute a confirmed booking.

Where you make a booking with Mabel Castro Travel™, the terms applicable to that booking will be provided to you before or at the time of booking, as applicable.

These may include information about:

The services included in your booking
Total price and payment arrangements
Cancellation and amendment conditions
Supplier terms and conditions
Travel documentation requirements
Applicable travel protections
Any applicable restrictions or additional charges

Where applicable, travel bookings may also be subject to the rights and protections provided by UK consumer and travel legislation.

5. Prices and Availability

Any prices or offers displayed on the website are subject to availability and may change.

Unless expressly stated otherwise, displaying a price or travel offer on the website does not guarantee that the service will remain available at that price.

The final price, inclusions and applicable terms will be confirmed during the booking process.

6. Third-Party Travel Providers

Mabel Castro Travel™ may work with third-party travel providers, including airlines, hotels, accommodation providers, tour operators, transport companies, activity providers, insurance providers and other suppliers.

Where your booking involves a third-party supplier, the supplier's own terms and conditions may also apply.

We will provide relevant supplier information and terms where applicable.

Nothing in these Terms and Conditions removes or limits any rights you may have under applicable consumer or travel legislation.

7. Intellectual Property

Unless otherwise stated, Mabel Castro Travel™ and/or its licensors own the intellectual property rights in the material published on this website.

This includes, where applicable:

Website design
Text
Branding
Logos
Graphics
Photographs
Videos
Other original website content

All applicable intellectual property rights are reserved.

You may view and use website content for your own personal, non-commercial purposes.

You must not, without our prior written permission:

Copy or reproduce substantial portions of the website
Republish website content
Sell, rent or sub-license website content
Modify or commercially exploit website content
Reproduce our branding or logos
Use our content for commercial purposes

This does not affect any rights you may have under applicable copyright law.

8. User-Generated Content

If the website allows users to submit comments, reviews, photographs or other content, you remain responsible for the content you submit.

You must ensure that anything you submit:

Is accurate to the best of your knowledge
Does not unlawfully infringe another person's intellectual property rights
Does not contain unlawful, defamatory, threatening, abusive, discriminatory or offensive material
Does not contain malicious software
Does not unlawfully disclose another person's personal information
Is not submitted for fraudulent or misleading purposes

By submitting content to the website, you grant Mabel Castro Travel™ permission to use, reproduce and display that content for the purposes for which it was submitted, subject to applicable law.

We reserve the right to remove content that we reasonably believe breaches these Terms and Conditions or applicable law.

9. Links to Third-Party Websites

Our website may contain links to websites operated by third parties.

These links are provided for convenience and information.

We do not control third-party websites and are not responsible for their content, availability, security or privacy practices.

You should review the terms and privacy policies of any third-party website you visit.

10. Links to Our Website

You may link to our website provided that:

The link is lawful and not misleading
The link does not falsely imply that we sponsor, endorse or are affiliated with your website
The link does not damage our reputation
The link is not placed on a website containing unlawful or inappropriate content

We reserve the right to request removal of a link to our website where we reasonably believe it breaches these requirements.

You must not use our logo, branding or other protected material to create a link without our prior written permission.

11. Website Availability and Security

We aim to keep the website available and functioning properly, but we cannot guarantee that it will always be available, uninterrupted or error-free.

We may temporarily suspend, restrict or modify the website for maintenance, security, technical or operational reasons.

Although we take reasonable steps to protect the website, we cannot guarantee that the website will always be free from viruses, malware or other harmful components.

You are responsible for using appropriate security measures when accessing the website.

12. Privacy and Cookies

Our use of personal data is explained in our Privacy Policy.

Our use of cookies and similar technologies is explained in our Cookie Policy.

By using the website, you acknowledge that personal data may be processed in accordance with our Privacy Policy and that cookies may be used in accordance with applicable law and your cookie preferences.

13. Limitation of Liability

Nothing in these Terms and Conditions excludes or limits liability where doing so would be unlawful.

In particular, nothing in these Terms and Conditions excludes or limits liability for:

Death or personal injury caused by negligence
Fraud or fraudulent misrepresentation
Any liability that cannot legally be excluded or limited
Your statutory consumer rights

We will not be responsible for losses that are not reasonably foreseeable or that arise from your misuse of the website.

Nothing in these Terms and Conditions affects any rights or remedies you may have under applicable consumer protection or travel legislation.

14. Consumer Rights

If you are a consumer, nothing in these Terms and Conditions affects your statutory rights.

Where we provide services directly to you, those services will be provided in accordance with applicable consumer protection legislation.

Where applicable, your rights may include protections relating to the quality and performance of services and other statutory consumer rights.

Nothing in these Terms and Conditions is intended to restrict rights that cannot legally be restricted.

15. Complaints

If you have a complaint about our website or services, please contact us first so that we can try to resolve the issue.

You can contact us at:

MABEL CASTRO TRAVEL LTD
Email: info@mabelcastrotravel.com
Telephone: +44 20 3538 6191
Registered office: 82 Jaguar Lane, Bracknell, England, RG12 9SF

Where your complaint relates to a specific travel booking, please provide your booking reference and relevant details so that we can investigate the matter.

16. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes to our website, services, business or applicable legal requirements.

The latest version will be published on this page and will include the date it was last updated.

If you continue to use the website after updated Terms and Conditions have been published, the updated terms will apply to your future use of the website.

17. Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

If you are a consumer, you will also benefit from any mandatory protections provided by the laws that apply to you and nothing in these Terms and Conditions is intended to remove or restrict those protections.

18. Contact Information

If you have any questions about these Terms and Conditions, please contact:

MABEL CASTRO TRAVEL LTD
Company number: 11918925
Registered office: 82 Jaguar Lane, Bracknell, England, RG12 9SF
Telephone: +44 20 3538 6191
Email: info@mabelcastrotravel.com

Last updated: 1 August 2026